10 AI Chatbots for survey and feedback solution

In today's fast-paced digital product development world, every business or organization—whether commercial or non-profit—needs feedback from customers, employees, or target users to stay competitive and meet consumer needs.

Among the tools that have emerged, AI bots have become powerful facilitators of this process. They transform what used to be a tedious and boring task into a more engaging and collaborative experience for gathering valuable insights.

Here is the list of 10 AI chatbots designed for survey and feedback collection. These tools help businesses make informed decisions by providing valuable insights and actionable data.

Top 10 AI Chatbots for Survey and Feedback Collection

Zendesk - Zendesk is a customer service and sales platform that helps businesses manage customer interactions. It offers a variety of products to help businesses improve customer support and sale. Learn more

Ada - The platform allows customer service leaders to deliver efficient, high-quality support at scale with an AI agent, improving speed and quality across all channels and languages, 24/7. Learn more

ProProfs Desk - ProProfs Help Desk is a customer support solution for businesses of all sizes, offering features like canned responses, shared inbox, ticket prioritization, collaborative email, issue tracking, and tickets for timely responses. It also includes reporting, filters for sorting by labels, milestones, assignees, and status, along with customizable workflows. Learn more

Zoho Desk - Zoho Desk is a customer service tool that helps businesses manage customer requests and tickets. It can enhance customer service, boost customer loyalty, and save time. Learn more

Drift - Drift is a conversational marketing platform that uses AI and chatbots to help businesses engage with potential customers in real-time on their websites. Learn more

Tidio - Tidio AI is a collection of artificial intelligence (AI) tools and features that help businesses improve customer service and efficiency. Tidio can handle up to 70% of customer inquiries automatically, helping you convert more leads, deliver exceptional support, and boost your revenue with its AI-powered customer service solution. Learn more

Gorgias - Gorgias AI is a customer experience platform that leverages AI to automate customer support and marketing for e-commerce businesses. Learn more

Freshchat - Freshchat is a messaging software that enables businesses to connect with customers and prospects for sales, customer service, and support. It offers features like live chat on websites and mobile apps, AI-powered chatbots, and integrations with messaging platforms such as WhatsApp, Facebook Messenger, and Apple Business Chat. Learn more

Intercom - Intercom is a customer service platform that leverages AI to deliver instant support to customers. Its AI system consists of three components: the AI Agent, which offers quick answers to customer inquiries; AI Copilot, which offers instant assistance to support agents; and the AI Analyst, which provides valuable insights and recommendations to support leaders. Learn more

HubSpot - HubSpot is an AI-powered customer platform that offers all the software, integrations, and resources necessary to seamlessly connect marketing, sales, and customer service. Learn more

Each of these chatbots offers unique features to enhance customer interactions and streamline the feedback process.